POS services

we optimize your POS presence

The stationary trade expects high attention

The ability to experience your products is the central added value of the physical POS (point of sale). This experience at the point of sale represents a key moment in the purchase decision process. We take this into account and stage your product presentation by looking after and maintaining your sales areas throughout Switzerland. Our qualified Field Force employees maintain the relationship with the sales staff, check availability and put your products and marketing materials in the right light.

POS Management & Merchandising

  • POS Merchandising, Visual Merchandising
  • Order management and merchandise planning
  • Placement optimization
  • Category Management
  • Shelf Management
  • Returns management
  • Advertising media exchange
  • Upgrades and conversions
  • Auditing and mystery shopping
  • Rollout / Rollin

Whether your own shop-in-shop presence or conventional product presentation, the appearance at the POS offers great potential for optimization. Our services include a variety of such optimizations. Management through the implementation of seasonal marketing campaigns, reorganization of complete exhibitions or continuous maintenance ensure the topicality as well as attractive effect on the customer. Relationship management with on-site staff allows to ensure availability, performance and distribution agreements as well as loyalty to your brand. Targeted measurements through mystery shopping as well as sales staff and/or end consumer surveys provide indispensable feedback for decision-making in an ongoing process or as a situational immediate measure in case of market changes. The control center for order processing is our POS Service software solution. This offers a high degree of flexibility to map your POS management specifically to your needs.

Field Sales

  • Area support incl. area and route planning
  • Relationship management on site
  • Performance and distribution enforcement
  • Evaluation and negotiation of second and permanent placements
  • Product presentation/training and product range consultation
  • Arrangement, planning and implementation of promotions
  • Consultation of trade order quantities in line with requirements
  • Audit of the inventory control systems
  • Competitive intelligence
  • Returns management
  • Fleet Management

As a rule, the purchase of your products from your trading partner is controlled centrally. This means that your sales staff usually deal directly with this central point without being in contact with the individual points of sale. Our experience shows that the time-consuming support of the points of sale can have a great impact on the sell out (sales) as well as on the sell in (purchasing). Through continuous processing, our field sales staff, who are confident in negotiating, achieve the need to increase order quantities. This pull effect leads to higher sell in. We close the gap and take over the customer relationship at the point of sale level through micro key account management.

Your benefit - our recipe for success

POS work is diverse and requires a high level of experience and flexibility to identify opportunities and meet challenges. The combination of our all-encompassing and process-driven software solution with the deployment of highly qualified personnel allows us to meet these requirements. In the fast-moving retail landscape, we maintain an overview and exploit existing potentials for you.

Our customer portal
your "all-in-one" interface

The measurement of success on a daily basis by means of our POS Services software solution enables a timely adjustment and optimization of ongoing measures and an efficient project management. The recorded results flow into reports and dashboards which are individualized according to customer needs. This quantitative and qualitative success control and transparent monitoring is available 24/7 on the customer portal.

Success factors

  • Detailed knowledge of the retail landscape
  • Skilled POS selection and segmentation
  • Recruiting professional specialists
  • All-encompassing control and reporting through dedicated software solution
  • Flexible visit reports, questionnaires and surveys
  • Intelligent automated route planning
  • Integrated guided workflows
  • Mobile App's for Field Force
  • Evaluation of data in reports and dashboards

Would you like to learn more?

Contact us for a no-obligation consultation to optimize your POS management.

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